Protect yourself, your employees and your patrons. If there is property damage, be sure to keep everyone out of harm's way.
Use your best judgment to protect your property from further damage. This could include making temporary repairs such as boarding up broken windows. However, do not make costly repairs before talking to your assigned claims adjuster. If there is missing property, contact the police and file a report outlining what is missing.
Contact Your Insurance Agent
To expedite your claim, contact your insurance agent as soon as possible.
Make a list of missing or damaged items in addition to researching the cost of those items. Do not dispose of any damaged property. You should also gather all supporting documentation including invoices. Take pictures of the damage. Keep all receipts for any expenses associated with cleanup
You will have a claims adjuster assigned within 24 hours. They will contact you directly and, depending upon the type of claim, either handle the claim over the phone or assign a local adjuster to meet with you.
If you have any questions during the claim process, either contact the adjuster assigned to your claim or contact our offices at (800)606-0621. The length of time it takes to adjust your claim will depend on many factors. One of the most important things you can do is to quickly provide as much documentation as possible.